A: Yes, we are fully insured. Insurance certificate can be emailed upon request.
Q: Are you fully insured?
Q: Are you fully insured?
Q: What stains can you remove from carpet?
Q: What stains can you remove from carpet?
A: We use the best Prochem cleaning eqiupment and detergents which are designed to remove mud, coffee, baby oil, some make up, candle wax, water based paint, vomit, butter, candle wax, chocolate, cough syrup, food, juice, grease, ice cream, jam, ketchup, lipstick, mildew, oils, shoe polish, tar and many others.
Q: Do you do professional oven cleaning too?
Q: Do you do professional oven cleaning too?
A: Yes we do professional oven cleaning. Prices starts from £40 for a single oven.
Q: Do you provide some document or other proof that the flat/house was professionally cleaned?
Q: Do you provide some document or other proof that the flat/house was professionally cleaned?
A: Yes, we provide a receipt that clearly states that the following property was cleaned to a professional standard by our cleaning company.
Q: How many people should I expect to carry out the end of tenancy cleaning job?
Q: How many people should I expect to carry out the end of tenancy cleaning job?
A: It highly depends on the size of the property and the amount of work. In most cases, we usually send a team of 4 or 5 post tenancy cleaners. For larger properties it can be 6-7 professional cleaners.
Q: Do I have to be present throughout the clean?
Q: Do I have to be present throughout the clean?
A: No, You do not have to be present during the clean, you can allow access, pay to the cleaners, if cash or cheque is payment method, and then you can leave. Or if you wish we can contact you before our team finishes so you can return to inspect, then pay.
Q: How long is the drying process of carpets?
Q: How long is the drying process of carpets?
A: Drying time depends on the type of the carpet. In general, it takes about 4-6 hours.
Q: Do you provide cleaning materials and equipment?
Q: Do you provide cleaning materials and equipment?
A: Yes, Our prices including the best materials and the latest equipment on the market today. The key to a professional clean is to use professional equipment and materials.
Q: What areas do you cover for end of tenancy cleaning?
Q: What areas do you cover for end of tenancy cleaning?
A: We cover Brighton & Hove, Worthing, Eastbourne, Burgess Hill and surrounding areas.
Q: Do you work on weekends?
Q: Do you work on weekends?
A: Yes, our team available on weekends ( advance booking required )
Q: What if I am not completely satisfied with your end of tenancy cleaning?
Q: What if I am not completely satisfied with your end of tenancy cleaning?
A: It is very unlikely but if you are not entirely happy with the quality of the cleaning, we will come back and re-clean the disputed areas for free of charge. T&C apply.